Last updated: 2026-09-23
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This document is published in several languages. If the versions differ in any way, the Spanish version prevails.
You do not need to write to us. Inside Aszen:
The password is asked for on purpose: an open session on an unlocked phone should not be enough to erase your account.
Deletion is immediate and cannot be undone.
If you no longer have access to the app or to your device, write to naiitder.dev@gmail.com from the same address you signed up with, saying that you want your account deleted.
Asking from that address is how we check the account is yours. If you write from a different one we will have to verify it some other way before erasing anything: deleting someone else's account on a third party's word would be worse than taking a few days.
You can also ask us to delete only some of your data —for example your training history, your food log or your measurements— without closing your account. Write to us from the address you signed up with, saying what you want deleted.
We answer within 30 days at the latest.
Your account and everything you had synced to it:
Besides erasure you can request access, rectification, portability or objection, and withdraw your consent. They are set out in the privacy policy. Use the same address: naiitder.dev@gmail.com.